Browse Exhibits (29 total)

Criminal Justice & Investigative Services

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"I was having a better time at my job than were those of my peers who had opted for private practice. Life as a public servant was more interesting. The work was more challenging. The encouragement and guidance from good mentors was more genuine. And the opportunities to take initiative and to see real results were more frequent." 
 
- Sandra Day O'Connor, U.S. Supreme Court Justice
 
The United States’ civil justice and investigative services give people a fair chance to receive justice through legal processes. Th­e U.S. is renowned for ha­ving one of the most sophisticated criminal justice and investigative systems in the world and it is remarkable how this system operates successfully across a country as large and diverse as the U.S.. One of the keys to this success is a balanced and carefully ordered hierarchy: several different federal courts control issues relating to federal law and each state has its own set of courts that can adapt to the needs of its people for criminal justice and investigative services. Because of the civil justice system, our cars are safer, the environment is cleaner, and foods and medicines are safer.
 
The U.S. criminal justice system comprises courts, corrections, defense attorneys, prosecution and law enforcement. The courts are supervised by judges who are responsible for ensuring that the law of the land is correctly interpreted and applied. Corrections oversee convicted offenders.  Defense attorneys represent the accused against prosecutors, who represent the state or federal government. Prosecutors are lawyers whose task it is to review evidence brought to then by law-enforcement, they then present that evidence to the court concerning a particular trial. It is the role of the law-enforcement officers to take reports of crimes that occur in their precincts, gather and protect evidence, arrest offenders and give testimony in court during trials.
 
(Source: National Center for Victims of crime: The Criminal Justice System http://www.victimsofcrime.org/help-for-crime-victims/get-help-bulletins-...)

Environmental Protection

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"When the well's dry, we know the worth of water." 
 
- Benjamin Franklin, (1706-1790), Poor Richard's Almanac. 
 
Public service employees and volunteers serve on the front lines in efforts to protect the environment. The United States Environmental Protection Agency is responsible for protecting human health and the environment. The Agency is accountable for environmental protection as it relates to various aspects of the national environment, such as: air pollution, chemicals and toxins, climate change, promoting greener living, pesticides, waste management, and water safety. Public service employees and volunteers working toward the protection of human health and the environment include administrators, biologists, conservationists, ecologists and other natural scientists.  Government officials are working in the political arena to legislate environmental protection policy. Many committed individuals are donating time and effort as volunteers, to local conservation causes, toward safeguarding the future wellbeing of life on earth.
 
Environmental protection is an international issue. Cooperation is necessary from each country, and their organizations in every sector, which all have a vested interest in safeguarding the planet. In the international arena, the United Nations Environment Program (UNEP) was established in 1972, mandated to "be the leading global environmental authority that sets the global environmental agenda, that promotes the coherent implementation of the environmental dimensions of sustainable development within the United Nations system and that serves as an authoritative advocate for the global environment." UNEP has offices in each world region and its priorities include assisting countries, in particular developing countries in managing responses to climate change, as well as the holistic management of the ecosystem.
 
We all have a role to play in influencing the decision-making processes, so as to ensure that adequate legal and institutional measures are put in place to support environmental protection and sustainability. Without ample legislation we run the risk of reversing our hard earned development accomplishments.

Public Health and Healthcare

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"We all have an obligation as citizens of this earth to leave the world a healthier, cleaner, and better place for our children and future generations."

-Blythe Danner, American Actress
 
Public health focuses on protecting and improving the human condition, and prolonging life.  It necessitates public investment in education, promotion of healthy lifestyles, and research for disease and injury prevention, among others. Public health agencies at both state and local levels are central to effective public health and health care systems. According to the Center for Disease Control and Prevention (CDC), such systems involve “all public, private, and voluntary entities that contribute to the delivery of essential public health services within a jurisdiction.”

Elected officials and law enforcement officers play an important role in the development and regulation of public health and healthcare policy. A number of public health professionals, strive every day delivering services to protect the health of our families and communities, whether working in hospitals, nursing homes, emergency management services, schools or mental health facilities. Volunteers from charitable and philanthropic organizations also contribute a lot to ensure that public health and health care goals are met in places where resource constraints might present impediments. CDC also places emphasis on the important role of youth development organizations, recreation and arts-related organizations in supporting public health.

CDC has formulated a set of 10 essential public health and health care services that provide the framework for determining how well a jurisdiction is doing at assessing the performance of its system. Broadly these fit under policy development, assurance, and assessment. They include monitoring the public’s health status, investigating and diagnosing health problems, public awareness, enforcing laws and regulations that support public health and health care efforts, assuring a competent workforce, and continuous research and innovation to keep abreast of health problems.

In the additional resources section to the right is a collection of related public service narratives "Ask me why I care, "under "Tell your story." They were curated by the University of Nebraska at Omaha College of Public Affairs and Community Service in a Public Service Stories Project. Project Co-Directors are Dr. Mary Hamilton and Ms. Rita Paskowitz. The collection includes videos and Suggested Assignments for Students.

Science in the Public Service

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"In sum, we need a model where there is more scientific knowledge deployed across government, and more knowledge of government and public policy in our science and engineering communities."  - Janet Napolitano, United States Secretary of Homeland Security

 
Creating innovation in science that benefits the community and helps to increase the publics’ safety and well-being demonstrates the importance of science in the public service.  More involvement of science in the public service can help to make the delivery of public goods and services more efficient. Every tax payer would welcome a public service with high quality delivery processes and products. A lot of research and development takes place in the expected areas, for example, medicine and space travel, but science in the public service also applies to environmental conservation and food safety.
 
The United States government has three major agencies mandated to endure food safety. They are: the Food and Inspection Service of the United States Department of Agriculture, the United States Food and Drug Administration, and the Center for Disease Control and Preservation. These agencies are responsible for setting food safety standards, conducting inspections, ensuring that standards are met and maintaining a strong enforcement program to induce compliance. Contemporary policy development supported by the three government agencies has been focused on preventative, rather than reactive measures. The Food and Drug Safety Modernization Act (2011), for example, aims to ensure that food is safe by working to prevent its contamination.
 
Methods being used to implement the Food and Drug Safety Modernization Act include greater collaboration between the experts and the field workers who do inspections to monitor safe food production processes. The emphasis is on food safety, rather on documenting noncompliance.

Diversity in Public Service

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“[You] can succeed because of who you are, not despite it, and not because of what other people tell you you’re supposed to be. You can succeed because of who you are. And that goes for no matter what you look like, where you come from, how you worship or who you love. If you’re well-qualified for office, if you’ve got good ideas, bring them to the table, because this is your republic too; this is your representative democracy within a republic. You have every right to bring your ideas to the table and to champion them, not just sit in the back.”

-Danica Roem, first openly transgender state lawmaker, Virginia House of Delegates
 
Age, economic, educational, ethnic, gender and racial diversity are important components of identity that must be considered in shaping the civic sphere. However, many of these identity factors have historically been intentionally excluded from the policymaking process. Demographic shifts further necessitate appropriate diversification in the public service workforce in order to build a more egalitarian society.  Administrators in every public organization should aim for their agency to reflect the composition of the populations that they serve. Representation in the public workforce communicates to the public that their interests are important – not just those of the dominant groups.
 
Another important reason for diversity in public service is that varying perspectives on issues will lead to innovative approaches to problem solving and conflict resolution. Diversity in public service also fosters collaboration and cooperation across the different groups that comprise the population.

 

Leadership for the Public Service

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"There is no greater calling than to serve your fellow men. There is no greater contribution than to help the weak. There is no greater satisfaction than to have done it well." 
 
Walter Reuther
 
Strong leadership in the public sector has played an instrumental role in guiding nations in many parts of the world. Leadership has been described as the, “process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task.” The United States Office of Personnel Management has a Center for Leadership Development, where there is the belief that “leaders are made and not born.” Their training programs focus on strengthening leadership in public service through providing courses in team building and team leadership, executive, managerial and supervisory development and networking with peers from all branches of government.
 
Developing public service leadership is important for ensuring the effectiveness of public organizations. For this reason, although today there are many great leaders at the helm of public agencies in various places, those agencies would do well to focus on succession planning so as to make sure that their leadership positions can always be filled. Educational programs in higher education institutions are also giving their attention to leadership development. In the public service we need leaders at different levels of government as well as in different capacities within public organizations. Although leadership specializations are important for public service human resource development, leadership courses are a positive component across curricula for public service and community work. Competent leaders have important roles to play in all public departments and programs.

Motivation for the Public Service

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"I was having a better time at my job than were those of my peers who had opted for private practice. Life as a public servant was more interesting. The work was more challenging. The encouragement and guidance from good mentors was more genuine. And the opportunities to take initiative and to see real results were more frequent." 
 
- Sandra Day O'Connor
 
Motivation for public service is often referred to as a “calling” and those who hear it are determined to do meaningful work that will make a difference to their communities. Often those with the motivation for public service come from families with experience working in public service. They choose to pursue an education that will prepare them for working in administrative positions or in one of the many fields of public service, such as social welfare, law enforcement, and firefighting. Those who choose to work in nonprofit organizations also share the motivation for public service with concern for the wellbeing of others over and above their own gain.
 
Many who study motivation for public service do so to inform public sector recruitment processes. Person-to-organization fit is an important aspect of successful personnel recruitment. Studies have found that the motivation for public service differs from the motivation for careers in private businesses. Another indication of motivation for public service is an interest in public policy. Public policy development is fundamental to public service since public policies indicate the focus of public service delivery and the role and function of public agencies and their employees.
 
Socialization also influences individuals’ motivation for public service. A form of socialization, in addition to parental and educational, is professional socialization. Membership in professional public service organizations, participation in their conferences and other networking activities contributes a lot to building awareness of what is entailed in responding to the call to public service.
 

Quiet Heroes and Innovators

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"A hero is an ordinary individual who finds the strength to persevere and endure in spite of overwhelming obstacles."

- Christopher Reeve (1952-2004) well known actor (Superman)
 
Although many public servants work in environments that challenge even the most optimistic, creative, and industrious personalities, they are most often highly motivated by a calling to contribute to improving the lives of their fellow citizens and by a compelling desire to address social problems. While some individuals, drawn to public service become promoted to positions of great responsibility such as the United States President and Supreme Court Justices, many, many more serve in relative anonymity. Some of these are quiet heroes and innovators who deserve to be recognized for their service to the public.

In this collection we celebrate quiet heroes and innovators, some of whom have been memorialized with national monuments as in the case of Mary McLeod Bethune, an educator and activist who made significant contributions to the rights of African Americans, and was recognized with national awards for public service. The American Society for Public Administration (ASPA) along with the National Academy of Public Administration (NAPA) established the National Public Service Award to honor individual public servants who are deemed as formidable examples of public service based on their careers and accomplishment. Winners of this award are celebrated for their willingness to take risks to achieve change, for making a profound difference to improve public service, for achieving savings in government operations, developing a cadre of government leaders, and for contributing to the communities in which they live. Indeed, many of these can be regarded as quiet heroes and innovators in the public sector.

Women in the Public Service

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"And in my own life, in my own small way, I've tried to give back to this country that has given me so much. That's why I left a job at a law firm for a career in public service, working to empower young people to volunteer in their communities. Because I believe that each of us - no matter what our age or background or walk of life - each of us has something to contribute to the life of this nation." 
 
- Michelle Obama
 
Women have been serving in public service roles since before the American Revolution, but they have always faced stiff challenges from gender discriminatory policies and practices. The women featured in this gallery are renowned because they succeeded regardless of such obstacles. Many of them are first timers, from as far back as the 18th Century, whose determination enabled them to emerge as leading and innovative women in the public service. Among them is Clara Burton, a woman in the public service whose face appears on a United States postage stamp. Clara Burton was the first female federal clerk to receive the same remuneration as the male clerks. She went on in her career in public service to be the founder of the American Red Cross. This important nongovernmental organization provides assistance to the public through disaster relief, supporting military families, providing health and safety training and education, and organizing the receipt of blood donations.
 
Other women celebrated here are Mary Katherine Goddard, the first female Postmaster (1775), Fanny Jackson Coppin, the first African American Principal (1869), Jeanette Rankin (1916) the first woman to be elected to the United States Congress, and Mercedes O. Cubria, the first Cuban born female to serve in the United States Army. Many other women in the public service are acknowledged here and demonstrate that women have always sought to work in the public service at all levels. They include elected and appointed officials as cabinet members, state governors, mayors, and Supreme Court justices.

Civic Engagement

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"I can assure you, public service is a stimulating, proud and lively enterprise. It is not just a way of life; it is a way to live fully. Its greatest attraction is the sheer challenge of it – struggling to find solutions to the great issues of the day. It can fulfill your highest aspirations. The call to service is one of the highest callings you will hear and your country can make." 
 
- Lee H. Hamilton

 
Our good deeds help make us who we are. By many definitions, it is our humanitarianism, or our compassion and benevolence that make us truly human. Whether through activism, school- or community-based service projects, fundraising, or donation of time and labor to national or international initiatives, generosity of spirit drives individuals of all ages, classes and backgrounds to “step up” and work for improved living conditions, education, and enrichment for all.
 
Increasingly governments are becoming aware of the value of working with community and civil society organizations to address public problems. Civic engagement allows them the benefit of specific combinations of knowledge, skills and other resources useful in covering the interests of more stakeholders. Many government organizations are putting in place systems to encourage and facilitate civic engagement, where the public can be involved in policy development processes focused on issues that affect their lives. To some extent new information and communications technologies (ICT) enable civic engagement, by putting the public in direct contact with their political representatives. ICT also enables community and civic organizations to widely disseminate information, and receive ideas and feedback; it expands the reach of invitations to possible participants in problem solving discussions and debates.
 
Overall civic engagement is an important aspect toward truly realizing democracy.